- (512) 763-2911
- office@proserveatx.com
- Mon - Fri: 9am - 5pm
No large deposits, no ambiguous charges. Most contractors require large draws not tied to any specific work. ProServe invoices only the specific line items of the project that we are working on. This protects you by ensuring the money you are paying is actually spent on the work being completed.
Prior to committing to ProServe, we will meet with you to discuss:
We want to ensure you have a full understanding and vision of exactly how the project will be ran and executed prior to signing on the dotted line.
Knowledge is gold – and you knowing when and where everyone will be on your project down to the day allows you to plan and prepare, while also keeping our completion date on track. That’s why we assess your job timeline each week, updating you with any changes from the original timeline.
We view our relationship as a true partnership, we dig in where our competitors put up walls. ProServe views our role as your dedicated representative, diligently safeguarding your property and finances as if they were our own. You have entrusted us to serve as your knowledgeable guide and advocate, and we deeply value the weight of that responsibility.
Contractors often get in hot water because of the way they invoice. Most create a draw schedule and say “Give me 50% up front, 30% at the half way mark, and the final 20% when completed.” The problem is that they take your deposit and spend it on the previous job that they mismanaged. Then, halfway through your job, they run out of money. This is the biggest reason General Contractors have a bad name – the ‘fly by night’ contractors that take your money and don’t finish the work.
Unlike ProServe’s detailed processes from estimation through final invoice, most Contractors do not take the time to plan and communicate with you so you know exactly what is happening next on your project. If you are considering hiring another contractor, PLEASE come to a Client Engagement Meeting with ProServe prior to making your decision. Let us transparently share how we run our job sites and ensure your satisfaction as our client.
Timing is everything – and not laying out a defined timeline prior to starting and maintaining that timeline throughout the project will always lead to missed completion dates and additional costs. Before picking a contractor, ask them if they will be providing an itemized Gantt chart prior to starting as well as weekly throughout the project.
Most Contractors have one goal – make as much money as possible and get out of there. This leads to an ‘Us vs. Them’ mentality where their goal is to pry as much money out of you. ProServe flips the script and positions ourself as your advocate and representative. It’s no longer you vs. the contractor, but a partnership in getting your project done on time and on budget. We layout how this is accomplished during our Client Engagement Meeting.
"I've done 3 projects with ProServe and the thing that stood out the most for me is how genuine and customer oriented they were. Throughout the projects, they were always very professional, responsive and intentional about ensuring I was comfortable with the path forward, result or progress. I love the end result of the projects. Exactly what I wanted. "
- Gabriela A."ProServe was a wonderful company to work with for our first big home renovation project. They communicated at every point along the way, set clear expectations for what to expect and professionally handled the little things you just can't predict when remodeling a major room in your home.They worked within our budget and we are thrilled with our new kitchen.We plan to work with them on our future home projects."
- Mary A."I had ProServe replace my front & Back porches. They were patient through the estimate process as we took a while to make the final call. Once we approved the job, they worked well to get it done. The communication was top notch and they resolved all issues prior to taking final payment. I recommend ProServe!"
- Chad F.Enhance the beauty and functionality of your home through our top-notch renovation services
Tailor-made additions that seamlessly blend with your existing structure and add something new.
Trust our expertise to bring your vision to life with our exceptional new build services.
(770) 545-8170
(845) 901-6997