+8
We used ProServe for a recent addition to our home and worked closely with David McCue as well as James McConnell. From start to finish, we had a great experience and highly recommend ProServe to anyone looking to complete a home renovation project. Prior to the reno, our living room had 22ft+ ceilings and while we initially loved the high ceilings that opened to the second floor, we realized over time that the lack of separation and openness meant there was always too much noise in the house, competing TVs (we couldn’t watch TV downstairs while the kids watched their programs upstairs), and not to mentioned the heating and cooling situation was a nightmare. We decided that we wanted to close off our living room ceiling which would give us the separation we were looking for as well as extra square footage upstairs. I reached out to David and he immediately came out to meet with us. He listened to our vision for the space, made some recommendations, and within a few days gave us a ballpark figure for the cost of the project. David then brought in an engineer and architect to put all the plans together which is just one of the many things that I really appreciate about ProServe. A majority of the other contractors I reached out to wouldn’t meet with me until I had plans from an engineer & architect. As someone who’s never done a larger reno before, I didn’t want to spend money on an architect and engineer and then ultimately realize that the cost of the project would be outside of our budget. ProServe took care of everything from bringing in all of the subcontractors to submitting the plans and permits. Once the project began, David was great with communicating with us and providing us with updates. All of the subcontractors that were used were incredibly professional and did a really great job. They were all very accommodating and little things that came up such as swapping out the bathroom vanity last minute or moving a light switch weren’t ever an issue. At the start of the project we were given a timeframe of three and a half months to complete the project and to my surprise, the project finished on time which we really appreciated considering we were living in our home during almost all of the reno. It’s been a year since the reno was completed. We are beyond thrilled with the final product. Not only did we gain the separation that we were looking for, but we also added a small bedroom, media room, and bathroom upstairs. In total we added approximately 360 square feet to our home and it was hands down the best decision we’ve made and money well spent. Everything looks completely seamless. Everyone that comes into our home says that it looks like the house has always been this way. We had a vision for our home that would make it a better fit for our family and ProServe took that vision and absolutely nailed it.
